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Rules & Regulations

Please check dates carefully.

NO REFUNDS OR SHOW CREDITS. 

Bring your own dolly (hand cart), change, first aid kit, scissors, glue gun, bags and whatever needed for your business.  Bossier Civic Center does have hand carts but you may be waiting on one. West Monroe doesn’t have any handcarts.

DPHB Shows will not be responsible for unloading and loading vendors.  Please bring your own help.

Only 2 vendor passes for each vendor. Due to vendors letting people in through other doors in the building, this will be enforced. 

Once vendor has notified promoter and has canceled, the cancellation is final.  Vendor can not call back later and want back in. DPHB Shows has a waiting list. Once a vendor has canceled, the space is filled.

When applying online, please pay by credit/debit card.  Do not submit an application without payment.  It will be voided within three days.  DPHB Shows receives at least 50 applications a day without payment.  If you are a serious vendor – you would not submit an online app without the payment.  Your credit/debit card will NOT be ran if we are full or your category is full.

When paying by check/money order, please email your address to us and we will mail you one. DPHB Shows does not accept checks fourteen (14) business days before show date.  DPHB Shows stops taking deposit money on July 1 for the Annual Mistletoe & More Show.  Deposits are due by July 1 balance for the November show will be due October 1st.   If vendor has paid a deposit for another show, balance is due 14 business days before show date.  When vendor has canceled and only paid a deposit, vendor can no longer pay any deposit  for all shows.  Vendor has to pay in full.

On application, make sure to list everything you will be selling.  Nothing can be added to your booth to sell unless application is updated.  If you add an item to sell and have not added that item to your application you may be asked not to sell that item.  Vendor has to give promoter a three-week notice on adding items to be sold.  Vendor may lose their spot if adding an item conflicts with a vendor that is near them.  Only two vendors per application.  If vendor is adding a partner, vendor needs to give promoter a three week notice (before show).  Both vendors names, business names, and items must be listed.  You can not add a vendor or item to application after it has been sent in and accepted.  DPHB Shows does not accept checks fourteen (14) days before show date.

After you apply online and your credit card has been processed, you will receive a confirmation via email.  Please check your thrash/spam folder.  Email heidi_burge@yahoo.com  if you have not received confirmation after seven days.  Checks and credit cards will not be processed if you are not accepted in the show.

Please stay in rented booth area.  Make you own exit and entrance into your booth.  Do NOT sit in aisle.  Do not place any items outside booth space – example: mirror, lattice full of items to be sold, or display over marked booth area.

Do not display items to sell on wall.  You must bring your own display.  Please ask neighbor to hang on their grid wall before hand.  If that back drop or grid wall doesn’t belong to you, do not pin or hang anything on it.  Please ask before you take it upon yourself to do so.

DPHB Shows is not responsible to provide dollies, some facilities provide a couple.  Please bring your own dollies to load and unload.  If vendor hides or stores inventory on a Bossier Civic Center owned dolly, security will get involved.

If you have your children with you, please have them stay with you.  We can’t have children in others vendors booths, playing on dollies, or running up and down the aisles.

Vendors must provide their own tablecloths – tables must be covered to the floor.  You can bring your own tables or you can rent tables.  Prices are listed on the application.  Tables must be covered to the floor and boxes must not be seen.  Vendors must provide their own display, tape, paper, band aides, bags, pens, markers, etc.

DPHB Shows is not responsible for items/displays/signs that you leave at the show.

Please do not pack up early.  This also means do not go in and out of the building for boxes, hand carts, or taking out extra inventory during the show hours.  DPHB Shows will not be responsible for any injuries that occur should vendor decide to go against the rules.  This is a safety hazard for customers and the vendors.

Set up time for Bossier City “Shop Til U Drop” Arts, Craft, & Gift Show is Friday from 10am-3:30pm and Saturday 6am-9:30am  Must be all the way set up by 9:30.  Show starts at 10am Saturday.  We may let customers in ten minutes early.  Vendor must check in by 8:00 am Saturday if you vendor does not set up Friday.  If vendor does not check in by 8:00am (call us if you will be late) and we have not heard from vendor, space will go to another vendor.  Bossier Annual Mistletoe & More Show set up time is Thursday from 10am – 3:30pm and Friday 6am – 8:00am.  You must be all the way set up by 8:00am. Show hours Fri & Sat. 9am-5pm and Sun, 11am -4:30pm.  We may let customers in ten minutes early.  Vendor must check in by 7:30am (call us if your late) Friday if vendor does not set up Thursday.  If vendor does not check in Show by 7:30am the space will go to another vendor.  Show starts Friday & Saturday at 9am.  Show hours Fri & Sat 9am-5pm and Sunday 11am-4:30pm.

West Monroe set up is Friday from 9am-2pm.  Show will start Friday at 3 pm – 7pm and Saturday 9am – 5pm.  Vendor must check in by 11:00 am Friday or the spot goes to the next vendor in line.

If vendor needs to cancel, please call. Do not send an email because we can not check emails during the day. If vendor does not call and talk to one of us or leave a message on our answering machine it will be a “no show”.  Do not Facebook / email us – CALL.  If vendor does not call to cancel and is a “no show,”  vendor is not allowed back into the show.

There is no subleasing/subletting your space.  The application is in your name you can not give your space to someone else.  Every name, business name, address, and phone number is turned over to the tax department.  Information has to be turned into the facilities 10 days prior to the show.  Do not call DPHB Shows to inform us someone else will be filling the space for you.  We do not have their information, therefore they can not sell. DPHB Shows does have a waiting list.  If you cancel the next vendor in line is called, if you do not check in by 8am Saturday – the next vendor on the waiting list is called.

Vendor will receive TWO vendor passes.   Every vendor must wear a vendor tag.  Workers in booth must wear a vendor tag.  If you are expecting a worker during show hours the vendor tag must to filled out and left at the front admission table.  Vendor will not be paged during show if vendor did not leave a worker a tag at the front admission table.  There will be a admission table at the loading dock.  Vendor must wear a vendor tag at all times.  All workers coming in must go to the front admission table to get their vendor tag.  No workers without a tag will be allowed to come in thru the loading dock door.  They all will be advised to go to the front admission table.  This will be strictly enforced.  The vendor passes are intended for vendors and their help.  During 2010 we allowed four vendor passes.  Due to vendors handing their extra passes to customers in the parking lot, it is now 2 vendor passes.

Do not tear down/pack up early.  If vendor packs up and leaves early, vendor is not allowed back into any of our shows.  No dollies or boxes are allowed in until 4:30pm.  This is a safety issue.  Customers will still be in the building and we don’t need anyone to trip and get hurt.  Please respect this rule, it is rude to pack up when someone beside you may be making their final sale of the day.  If vendor has an emergency or is sick, please let DPHB Show promoters know so we can safely get you out of the building.

 

UPDATED:

Vendors do not need a Tax ID# to do the show.  Tax envelopes will be passed out Sunday morning, you will find them in your booth when you come in Sunday.  Everyone has to turn in both envelopes.  A Bossier Parish tax rep will be at show around 2pm.  If you have any questions, you need to see the tax reps at that time.  LA State Tax will be turned in at the information booth if a rep does not attend the show.  ALL TAXES MUST BE PAID.   Checks will be accepted. Tax reps will give vendors a receipt at time of paying taxes.  If vendor has any tax questions, please ask tax rep at the show.  DPHB Shows advises vendor to get with their own distributer about Parish taxes paid and how to handle the Parish Tax they have already paid on items to sell.

A form will now be provided to the vendor to get their on Louisiana Sales Tax ID number.  When vendor receives their own Tax ID number – keep number with you.  When you do future shows all you will need to do is provide name, address, business name, and State Tax ID number on envelope.  Vendor will then file their LA Sales Tax on their own. 

If vendor is interested in renting any part of the Civic Center during the time of our show, they need to contact us first.  Example: Kitchen – we will have to update our insurance for this before we will take responsibility for it.  Vendor will be responsible for insurance increase.

All Trailers & RVs must be parked in the back of the building (Bossier Civic Center NO LONGER has RV Parking).  After unloading vendors need to park their cars in the back of the building.  We want the front spaces for the customers.

If a vendor expects a customer to pick up an order (from a previous show), customer must pay admission fee and vendor can reimburse the customer.  We can not page vendor to come up to the front with the customers order.  Customers continue to shop once they are in the building.  Admission is good for the whole weekend but this is a problem at the end of the year when we have monthly shows.  If a vendor expects a customer, it is up to vendor if they want to cover the customers admission.

Vendors, please remember the two weeks after the show is when we receive complaints from our customers about the vendors.  We do have secret shoppers that report back to us and also the loyal customers who support the show.   Here are the top complaints:

1.  Texting  – not greeting the customer, most of the time vendor doesn’t even look up.

2.  Vendor not in booth to make a sale.

3.  Vendors being loud complaining about other vendors.  Often vendor is in another booth (being overheard by customers) or on the phone complaining about other vendors.

4.  Vendor not set up in time.

Please stay in your own booth.  There will be plenty of time to walk around before a show.  Please do not put your vendor business cards or fliers in the bathrooms or every vendor booth.  If a vendor is interested in your product, they will visit with you.  Often after the show we are busy picking up fliers and business cards that were carelessly tossed to the floor.  Please be considerate and respect your fellow vendors.

West Monroe Convention Center does have Wi-Fi.  The charge at the Bossier Civic Center is $100.00 per day for Wi-Fi, so we do not have Wi-Fi in Bossier.  We advise vendors to get with their cell phone service to see how they can connect to the Internet through their cell phone.  This will be cheaper for everyone.