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FAQs

IF A SHOW OR BOOTH SIZE IS SOLD OUT – IT WILL BE LISTED ON THE APPLICATION ONLINE.

VENDORS :  We post signs through out the show – NO SOLICITING and NO PICTURES can be taken.
This goes for vendors as well as customers.  here are video cameras through out the Civic Center.  If we receive any more complaints from vendors about other vendors soliciting or checking tags of merchandise to find out where the vendor bought the item, we will pull recordings and investigate the complaint. If proof is found, we will contact that vendor and they will not be allowed back in any of DPHB Shows. If customers are seen soliciting or taking pictures, they will escorted out the building.

NO REFUNDS, TRANSFERRING, ROLLING, OR SHOW CREDITS – ONCE VENDOR CANCELS ATTENDING THE SHOW, IT IS FINAL.

How do I know if your show is full before applying?
On the application, it will state what booth sizes are sold out.

How long have you been promoting the show?
Since 2004 we have been promoters. Eight years before that we were vendors.

Are Deanna Phillips and Heidi Burge (DPHB Shows) related?
No, we are not related.  We have been business partners since 1996.  We started out with a floral business.  Many vendors know us through our floral business.

If an emergency comes up and I can’t get anyone to work my booth, what should I do?
Call us ASAP if you can not attend the show.  Some circumstances will prevent you from calling in before the show, but please call us as soon as possible, even if it is after the show.

Do I Need a Tax ID number?
Each Parish Tax Department will be at each show (excluding West Monroe). The Parish Tax Dept will provide an envelope to put the tax money you collected in the envelope. EVERYONE is required to fill one out and return it to the Parish Tax Rep at each show. For West Monroe, we will provide you with the envelope to turn in at the end of the show. For the Louisiana State Sales tax, we will provide you with a form to fill out and mail in if you do not have a LA Sales Tax ID #. When you are assigned a LA Sales tax number, you will receive a certificate in the mail and also a form you will have to fill out each quarter to report your sales tax. Please have your LA Sales Tax ID # with you for every show you do in the state of Louisiana. Again, if you do not have one, we will provide you with the form to fill out and mail in to the LA Sales Tax Dept.

What is the tax rate (Bossier City)?
Bossier Parish is 5%  LA. State is 5%. Total to be charged on sales: 10%.
PARISH TAX REPS WILL BE AT EVERY SHOW ON SUNDAY @ 3:30pm TO COLLECT TAX ENVELOPES.  ANY QUESTIONS CAN BE ANSWERED BY THEM.  EVERY VENDOR HAS TO TURN IN  ENVELOPES TO THE TAX REPS. 

Why the change with the Louisiana Sales Tax?
Before, a rep would come to each show and collect the money. Because vendors neglected to turn in the envelope or report the tax they collected, bad checks are being written to the State. It is now required for every vendor to have their own Tax ID #.  Even if you sell nothing, it has to be reported.

What is the tax rate for West Monroe, LA.?
There will only be one envelope  – total of 10.5% tax to be charged on sales.

Do I need a business license?
No, you do not need one.

Is Wi-Fi available?  West Monroe Convention Center does have Wi-Fi.  The charge at the Bossier Civic Center is $100.00 per day for Wi-Fi, so we do not have Wi-Fi in Bossier.  We advise vendors to get with their cell phone service to see how they can connect to the Internet through their cell phone.  This will be cheaper for everyone..

Do I have to bring my own hand cart?
If a facility provides them, please do not store your inventory on them to reserve the hand cart. One per person unless everyone is just about through and there are a few unused ones around.  Please be considerate of others: unload it and return it to the back loading dock.  When you’re done loading your car, return it to the back loading dock. Don’t leave it out in the parking lot. Most facilities do NOT provide them. Invest in one for yourself.

Who will unload and load my vehicle? 
Vendors are responsible to carry/setup their own booth.  Please make arrangements for someone to help you. DPHB Shows can not be responsible for loading/unloading.

Am I required to clean up my booth at end of show?
Yes. This means all trash must be put in the trash cans or dumpster.  You don’t have to sweep your booth, but all supply boxes, coke cans, coffee cups, etc. has to be put in the trash.

What is set up time for the “Shop Til You Drop” Shows?
Bossier City is Friday from 10am – 3:30 p.m. and Saturday from 6 a.m. -9:30 a.m. West Monroe is Friday from 9 a.m. – 2 p.m.

What are the show hours for the “Shop Til You Drop” Shows?
Bossier City is Saturday 10 a.m. – 5 p.m. and Sunday from 11 a.m. – 4:30 p.m.

West Monroe is Friday 3 p.m. – 7 p.m. and Saturday 9 a.m. – 5 p.m.

Do you provide change (money) for vendors?
No, please bring your own change, paper and pens.

How come I am not listed as a vendor on your website?
To guarantee your business name and info is listed, please check out our Social Networking Fee. In the comments, please list what you would like listed.  If you want to offer some kind of coupon, please list that as well.

Being listed is not a confirmation.  Vendor will receive their confirmation via mail.

Do vendors have to pay to get in?
No, vendors will receive two vendor passes for the show.  Vendors who allow customers through the side door or back door will be asked to pack up and leave. We have to keep an accurate customer count, as our admission fee also pays for advertising.  Vendors are only hurting themselves by letting family, friends and coworkers in for free.  If this continues to be a problem, booth rent will have to be increased.

Set-up times for the Annual Mistletoe Shows: 
Set-up time for the Bossier Nov. Mistletoe Show will be Thursday 10am – 3:30pm and on Friday 6 a.m. – 8:30 a.m.

Set up time for the West Monroe Annual Mistletoe Show is Friday 9 a.m. – 2 p.m.

What are the show hours for the Annual Mistletoe Shows:
Bossier City Show is Fri & Sat 9 a.m. – 5 p.m. Sunday 11 a.m – 4:30 p.m.

West Monroe show is Fri. 3 p.m. – 7 p.m. and Sat. 9 a.m. – 5 p.m.

I do not process credit cards, can you help me with this?
When you check in for the show you will receive instructions.

When do I get my booth space number? 
When you check in for the show.

Can I have a list of your vendors that will be at the show? 
We have vendors listed on this website.

How can I pick out my booth space location?
When you become a regular vendor, we will work you in the space you want.

Do you have an ATM there or a bank near by for change?
ATM machine is in the front lobby for the Bossier City Show.  There is not one at the West Monroe Convention Center.  Please make sure you bring plenty of change. Please do NOT bother the admissions table for change. They are too busy attending the front door.

What is a regular vendor?
When a vendor does three consecutive shows. Regular vendor then pays for the next months show by 4:00pm Sunday at current show. Vendor will pay from show to show to keep same spot.  Regular vendors also are eligible to pay deposits for annual shows where the other vendors have to pay in full.

What size are the tables you rent out?
8′ long 30″ wide – only 2 can fit in a 10 x 10. Remember to bring your own tablecloths. Tablecloths have to be to the floor – only the sides customers will see.

Can I bring my own tables?
Yes – remember to bring your own tablecloths.

Are chairs provided?
For the Bossier City show & West Monroe Show chairs are provided – free of charge.

Do I have to clean up my booth after show?
Yes. There are plenty of trash cans provided at all locations. Please take care of all your trash at end of show.  If we get charged a clean up fee, it will be passed on to the vendor who left the trash in their booth.

Can I get my money back if I am not accepted into your show?
No money will be processed if you are not accepted.  Your card will not be processed if you are not accepted.  Checks will be mailed back if you are not accepted.  We would NEVER deposit vendors money if they were NOT accepted. Please do not apply online if you are paying by check. Please print the application and mail check with application.  Mention in comment to call for credit/debit card info (if your not comfortable inputting info thru Internet) it is a secure website. We do not accept checks 14 days before a show.  AGAIN, if you are not accepted in the show it will cost the vendor NOTHING.

Does DPHB Shows provide tablecloths?
No, you must bring your own and tables have to be covered to the floor – the sides customers will see.

What happens if the City (Bossier or West Monroe) cancels your show due to facility being a shelter?
All vendors who have paid for the show that the City has canceled will receive a call or email in the event that happens.  Also keep checking our website when you know a hurricane is headed our way, it will be posted on there as soon as we are notified.  Vendors money is rolled over to the next show or any future show that they want to do.  

How do I reserve an RV spot?
Bossier City Civic Center no longer has RV spots.   The number to the West Monroe Convention Center is 318-396-5000, call and see if any are available. 

 

What are your prices and measurements of booth spaces?
You can find all that info by clicking on Application on this website.  All prices and booth sizes are listed.

Do you provide Company signs for each booth?
No, vendors must provide their own.  Must be professionally done.  No hand written signage.

Do you provide a back drop? 
Backdrops can be rented at the Bossier City Show – Backdrops are not mandatory.  A back drop does make your booth look more profession so please consider buying your own or renting one.  At the West Monroe Show, backdrops are provided.

Do you provide extension cords?
Vendor is responsible to bring their own.  Facility workers will securely tape it down.

Do you provide tape, staplers, hole punchers or paperclips?  
No, you must bring your own.

I decided I do not want to do the show, can I have my money back?
Please read Rules/Information carefully. There aren’t any refunds or show credits.

How many customers will be there?
This changes from show to show.  Very hard to tell what the customer attendance will be. The average for our Bossier “Shop Til You Drop” Arts, Craft, and Gift Show is 2,200 or more (Since March 2010), the Nov. Bossier City show is 3,500 or more and the Nov. West Monroe is 1,500 or more. All fall shows have a higher attendance. Please do not request in writing asking what the expected attendance will be. August is the first time we will have a show in West Monroe – attendance is unknown.

How many booths will there be?
Bossier City changes from show to show, fluctuating around 90 – 150 booths. West Monroe will only hold 76 booths.

What kind of Advertising do you do?
West Monroe:  Email reminders (our customer data base), mail out postcards, faxes, Billboards, newspaper, and radio – remote included.  Bossier City: Email reminders (our customer data base), faxes, newspaper, billboard, and TV.  Coupons are placed in surrounding hotels and businesses for all shows.  Vendors are provided with an email coupon to forward to their friends, family, and their own customer list.  Road signs are against the beautification Law.

Are you the old Connie Hines Show?
We were vendors of the Hines show for several years and enjoyed every minute of it. We did not “take over” the Hines show. Our show started when they quit doing shows. Vendors have been our family and friends for several years and with their help, we just decided to give it a shot.

Is there telephone lines for my credit card machine?
Sorry, there is only one phone line per show and we have to pay for that line. Please call your merchant service to see how you can process your credit card sales.  Most vendors have a wireless machine that doesn’t require a phone line.